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Tufte's Observation and Muddle Management

Jan. 30, 2012 2:41 pm
In explanations of human activities, both muddling through and incompetence are under-estimated, and both rational optimizing and conspiracy over-estimated.
Edward Tufte

Most employees believe that management behavior has a rational but cynical basis (Below Left). The reality is that many dysfunctional management behaviors arise from a potent mix of muddling through and incompetence (Below Right).


With permission from Scientific Radicals - Copyright Scientific Radicals 2011.Attribution

Perceived and Actual Drivers of Muddle Management Behavior.

Never attribute to malice that which can be adequately explained by stupidity.

Muddling Through and Incompetence are important predictors of observed management behavior.


Copyright Scientific Radicals 2012Attribution

Special thanks to Scientific Radicals at

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