Identity Verified Thinker in Business / Human Resources / Employee Relations
Mark Herbert
Mark Herbert
Mark is a Principal in the management consulting firm, New Paradigms LLC. His background includes over thirty years of combined C level executive and management consulting experience in high technology, financial services, custom publishing, and not for profits among other industries.
Oct. 11, 2016 5:22 pm
Thinking and Speaking Words are like weapons; they can hurt you sometimes Cher My colleague Marty Lucas from ROCeteer published something recently that really struck me profoundly in light of a lot of events going on in our world right now. His post – Opinion without the responsibility is an act of ignorance struck a chord with me. I started to ask the question of whether opinion...  Read More
Sep. 21, 2016 2:56 pm
The Road Map My colleague Brad Federman shared the following thought the other day- Don’t chase people. Be an example. Attract them. Work hard and be yourself. The people who belong in your life will come and stay. Just do your thing. I was pretty struck by the profound elegance of this statement both for individuals and for organizations. I wish I had of heard this before giving...  Read More
Jul. 26, 2016 2:33 pm
After almost four decades as a human resources professional, c level executive, and management consultant I remain convinced that changing the way we attract, retain, and align people remains the most significant competitive advantage we have available to us, and we continue to squander that opportunity. Employee Engagement isn’t a new concept anymore and although there are many detractors...  Read More
Nov. 2, 2015 1:47 pm
I just spent a little bit better than a week on a road trip/vacation to the Southwest. I used a lot of my time there to think about the last few years and what has transpired since I published my first book in 2008. My book was kind of a journal about my experiences as a human resources practitioner, executive, and consultant and why I thought there were way better models for the...  Read More
Sep. 22, 2015 1:13 pm
A client recently sent me an article describing a new book published by Craig Wilson, formerly of Patagonia that piqued my interest. It reminded me of one of my favorite quotes- "Inside my empty bottle I was constructing a lighthouse while all the others were making ships." Charles Simic Wilson's premise is that truly great brands create and sustain a set of values that resonates with a...  Read More
Mar. 30, 2015 3:34 pm
Getting The Performance You Want! At the end of the day I believe this is the objective that every manager in every organization is most interested in meeting and exceeding. It is also one that even a couple hundred years in the process of employer and employed we do badly. You can’t pick up a business journal without encountering something on this topic. The latest thinking is that...  Read More
Aug. 14, 2012 7:12 pm
I have been reading a lot recently about the raging debate about Voter Registration, perhaps more specifically accusations on both sides that there is something nefarious and wrong with verifying someone has the privilege to vote legally in a particular jurisdiction. I guess, simplistically, if this requirement is applied to all voters rather than restrictively applied I don't see it as...  Read More
Jun. 11, 2012 10:09 am
So I will admit it. I am disappointed. My last two blog posts have been largely on the topics of I’m right you are wrong – also known as exclusion. As I continue to read the blogosphere I see more and more of it and I find it disappointing and unproductive. We are at a time and place where employees satisfaction with their jobs and their trust in management is at historical lows, but rather...  Read More
Apr. 6, 2012 5:24 pm
If you want to build a ship, don't drum up people together to collect wood and don't assign them tasks and work, but rather teach them to long for the immensity of the sea. -Antoine de Saint-Exupery A colleague shared that quote with me earlier this week and I thought it brilliantly and succinctly summarized the essence of engagement and true employment branding. As those of you who are...  Read More
Nov. 28, 2011 4:46 pm
As a student of both history and leadership I am always intrigued and captivated when I see or hear about defining moments playing out. I don’t know that I or for that matter any member of the public will ever know what truly transpired at Penn State with Joe Pa and other leaders of that institution, but they did not handle the situation well and now have a stain on their reputation that...  Read More
Oct. 11, 2011 10:35 am
My Perspective I had a chance to read a couple of blog posts from two colleagues whose work I really respect this week, Dan Bloom and Drew Stevens. There were in my mind some parallels between what they were saying both between each other and my own thinking. There are also some slight differences in my perspective and Dan’s. Dan talks about how much of corporate America seems to feel...  Read More
Sep. 16, 2011 9:28 am
Our Future Success Depends on Creating a New Model This blog is co-authored with Kathleen Schafer, Founding Principal of Leadership Connections and a leadership consultant and executive coach with over 20 years of experience in the public sector and academia. In my dream the angel shrugged and said, “this time if we fail it will be a failure of imagination,” and then she gently placed the...  Read More
Sep. 10, 2011 12:24 pm
Tomorrow as we all know represents the 10 th anniversary of one of the most tragic events that occurred in U.S. history. The media is already replaying the videos over and over. As with I suspect a lot of other Americans it causes me to reflect back on that day and the days immediately following, it also causes me to reflect on what we have learned in that decade. Perhaps nostalgia is...  Read More
Jun. 8, 2011 3:54 pm
In my own pursuit of being a torch andfueled by my ADD I listen to a lot of webcasts, read a lot of blogs and generally try to listen and understand perspectives both that I share and that I don’t. Every once in a while you come across some stuff that makes you go wow . I have had that experience a couple times in the last week. The first was reading a blog post on HBR titled People Aren’t...  Read More
May 3, 2011 5:49 pm
Creating a Culture of Execution As anyone who has ever read any of my blog posts, articles, books, or had to sit through one of my presentations knows I am deeply committed to the idea of changing the way that organizations and individuals relate to one another. I believe passionately that commitment is better than compliance, and that creating a culture of true engagement is superior to...  Read More
Apr. 26, 2011 1:48 pm
The Importance of Whole People I have long believed that one of the fundamental problems we have in our society is our reluctance to embrace and implement the concept of working with and managing whole people. In fact a couple of years ago I wrote a book about my experiences as a human resources professional, C level executive , and management consultant and described how I had come to those...  Read More
Apr. 11, 2011 5:06 pm
Perhaps a site that deals with green building seems an odd place to discuss the management of health and health care, but I have always found this site and its readers to take a broad view. The costs of delivering health care is this country is devouring an increasing quantity of our GDP or gross domestic product- Health care spending is estimated to have consumed 12% of GDP in 2010 and unless...  Read More
Mar. 14, 2011 2:52 pm
A while back I read something from Marcus Buckingham that stated that the single most important attribute of leadership is creating clarity for people. A “vision” is great, but not if you are the only one in the room that sees it and your “followers” don’t trust you enough to follow your lead without fully understanding it. I have probably spent the last 15 plus years trying to make those...  Read More
Mar. 7, 2011 6:40 pm
Connecting the Dots for a Community Tomorrow I am heading back to my former state of residence to try and “connect the dots” in the most significant challenge I have ever taken on. I believe there is a very clear connection between some of the issues we see “presenting” in our economy today and a lack of engagement that started years ago as the social contract and the concept of personal...  Read More
Jan. 17, 2011 5:54 pm
Thinking – and Remembering Today is an interesting day. It is the day when we honor Dr. Martin Luther King Jr. I am old enough to remember his assassination. I also remember, but in all honesty only vaguely at the time his great “I have a dream speech”. As someone who has grown up to be an ardent admirer of words and their ability to compel and inspire I still consider it one of the great...  Read More
Jan. 13, 2011 2:02 pm
Employee Engagement is a Business Strategy! For any of you that remain in doubt about the relationship between employee engagement and business strategy I have some “data” to share with you from The Hay Group and a few others… Our studies (Hay Group) show that high engagement can improve revenue growth by 250 % and reduce turnover by as much as 40% 70% of organizations with high...  Read More
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