Identity Verified Thinker in Business / Human Resources / Employee Relations
Mark Herbert
Mark Herbert
Mark is a Principal in the management consulting firm, New Paradigms LLC. His background includes over thirty years of combined C level executive and management consulting experience in high technology, financial services, custom publishing, and not for profits among other industries.
Oct. 11, 2016 5:22 pm
Thinking and Speaking Words are like weapons; they can hurt you sometimes Cher My colleague Marty Lucas from ROCeteer published something recently that really struck me profoundly in light of a lot of events going on in our world right now. His post – Opinion without the responsibility is an act of ignorance struck a chord with me. I started to ask the question of whether opinion...  Read More
Sep. 21, 2016 2:56 pm
The Road Map My colleague Brad Federman shared the following thought the other day- Don’t chase people. Be an example. Attract them. Work hard and be yourself. The people who belong in your life will come and stay. Just do your thing. I was pretty struck by the profound elegance of this statement both for individuals and for organizations. I wish I had of heard this before giving...  Read More
Jul. 26, 2016 2:33 pm
After almost four decades as a human resources professional, c level executive, and management consultant I remain convinced that changing the way we attract, retain, and align people remains the most significant competitive advantage we have available to us, and we continue to squander that opportunity. Employee Engagement isn’t a new concept anymore and although there are many detractors...  Read More
Nov. 2, 2015 1:47 pm
I just spent a little bit better than a week on a road trip/vacation to the Southwest. I used a lot of my time there to think about the last few years and what has transpired since I published my first book in 2008. My book was kind of a journal about my experiences as a human resources practitioner, executive, and consultant and why I thought there were way better models for the...  Read More
Sep. 22, 2015 1:13 pm
A client recently sent me an article describing a new book published by Craig Wilson, formerly of Patagonia that piqued my interest. It reminded me of one of my favorite quotes- "Inside my empty bottle I was constructing a lighthouse while all the others were making ships." Charles Simic Wilson's premise is that truly great brands create and sustain a set of values that resonates with a...  Read More
Mar. 30, 2015 3:34 pm
Getting The Performance You Want! At the end of the day I believe this is the objective that every manager in every organization is most interested in meeting and exceeding. It is also one that even a couple hundred years in the process of employer and employed we do badly. You can’t pick up a business journal without encountering something on this topic. The latest thinking is that...  Read More
Oct. 14, 2013 11:57 am
A colleague of mine had a chance to attend the healthiest employers of Oregon awards program last week and he was intrigued and excited to share the ideas of the event with me. Like him I was very pleased to see organizations focusing on this area and recognizing the importance of managing health rather than health care. I would be less than candid however if I didn’t acknowledge that there...  Read More
Jul. 22, 2013 1:12 pm
A recent survey by the SHRM identified the following as the three biggest challenges facing human resources professionals over the next ten years: HR professionals say that the three biggest challenges facing HR executives over the next 10 years are retaining and rewarding the best employees (59%), developing the next generation of corporate leaders (52%), and creating a corporate culture that...  Read More
Mar. 11, 2013 3:25 pm
Every once in a while you read an article or see a post that makes you say “did someone really say that out loud or put that in print?” That was my reaction when I read an article quoting the CEO of the American Management Association regarding a survey of American corporate leaders that concluded that U.S. workers just don’t have what it takes. They specifically focused on areas like...  Read More
Dec. 12, 2012 11:25 am
That statement is from the young man in the embedded video from a U.K. based movement Engaged for Growth, a national employee engagement initiative. I was intrigued by the elegant simplicity of the message; I was also impressed that the U.K. has recognized the importance of this phenomenon and strategy in making a difference. The young man quotes the...  Read More
Nov. 10, 2012 10:49 am
What an interesting week. I had occasion to spend a good part of it in a community where I continue to have roots and connections, but where I don’t reside anymore on a fulltime basis. It was a nice visit, seeing people I care about and enjoying what the community and surrounding areas offer which is rather a lot. It was also a little bittersweet. One of the reasons I don’t reside there anymore...  Read More
Oct. 24, 2012 11:08 am
As many know I am not a big fan of the concept of human capital. It is not that I reject the premise of measuring performance, in fact quite the opposite I totally agree with the position taken by BlessingWhite in their new book The Engagement Equation, that true engagement only truly exists when individual’s goals and motivations are aligned with organizational objectives and goals. In my mind...  Read More
Aug. 14, 2012 7:12 pm
I have been reading a lot recently about the raging debate about Voter Registration, perhaps more specifically accusations on both sides that there is something nefarious and wrong with verifying someone has the privilege to vote legally in a particular jurisdiction. I guess, simplistically, if this requirement is applied to all voters rather than restrictively applied I don't see it as...  Read More
Jul. 23, 2012 10:17 am
I apologize in advance that some of this particular post may be very personal. Although I am not a journalist, I am an author and consultant, and some measure of objectivity is probably a reasonable expectation. I found the events in Aurora, Colorado very disturbing. Not just the rather clinically executed way that they occurred, but the increasing tendency for incidents like that. I remember...  Read More
Jun. 18, 2012 4:31 pm
June is always an interesting time for me. It is both the month I celebrate my birthday, but perhaps more importantly the month we celebrate Father’s Day. It gives me a chance to look back and reflect not only on the past year or years, but also ahead to what I still feel I have left undone. I have reached the point in my life and my career where what I leave behind me is more important than...  Read More
May 29, 2012 3:41 pm
I admit it - I read a lot. I find myself very curious about many things, not the least of which are the viewpoints of other people. Since I wrote my last post things have been pretty crazy. I am working with a client to help build a bridge between philanthropy and businesses as one part of a new model to address some of our issues around the management of health and the delivery of health care. ...  Read More
May 10, 2012 10:38 am
Wow what another interesting couple of weeks. Seems like once again everybody has lots to say about what the other guy is doing and not much about what they will do differently. I am not a huge fan of our current status quo. I recognize that if you gauge it purely by the stock market we are seeing some progress, but I continue see too many things to take a break. A recent study by Maritz...  Read More
Apr. 3, 2012 11:24 am
I was having a conversation with a client of mine recently where he shared with me his experience in having a conversation with the human resources department of his organization. I want to be clear that this organization has 18,000 employees in three states; it is not a small company. The discussion was around some issues he was having transitioning out some underperforming employees and...  Read More
Mar. 26, 2012 7:38 am
I often find myself thinking that there is a real benefit in not being a genius. As I alluded to in my last blog post I thought the research that was shared about the cost of compliance, it is interesting how much pressure being seen as being a genius or expert can put on you. In that post I explored the fact that when we evaluate entrepreneurial ability like leadership, there was an...  Read More
Mar. 19, 2012 12:58 pm
Almost anybody that knows me or has had to sit through one of my presentations or read any of my books, blogs, or other ramblings knows that I am not a big fan of compliance for the sake of compliance. I much prefer the atmosphere and environment created by engagement, the alignment created when people and organizations share a set of ideas and values and work towards common goals that are...  Read More
Mar. 2, 2012 12:26 pm
Meaningful Leadership I have had a chance to do quite a bit of driving over the last week or so which I really enjoy. It gives me a chance to think a lot. I find that a reasonably open road and good music in the background is a great vehicle to really let things crystallize in your head. I think one of the downsides of technologies like PDA’s, cell phones, etc. and email is that we are...  Read More
Jan. 31, 2012 6:29 pm
Defining a Path I had a chance to respond to a question on a business networking site this morning on if I had the opportunity to choose my career path over again would I still choose human resources. My response was in the affirmative. I have been essentially a human resources professional and change agent for over three decades now. I chose that field because I have always believed the most...  Read More
Dec. 5, 2011 4:10 pm
Perpetuating the Insanity I think it was Einstein who I paraphrase in saying- Doing the same thing over and over again and expecting a different result is the definition of insanity. Yet still we persist. I read a lot. I read blogs, articles, books, etc. I am always curious to benefit from the thinking of people smarter than I am which I have calculated to be about 95% of the population of...  Read More
Nov. 28, 2011 4:46 pm
As a student of both history and leadership I am always intrigued and captivated when I see or hear about defining moments playing out. I don’t know that I or for that matter any member of the public will ever know what truly transpired at Penn State with Joe Pa and other leaders of that institution, but they did not handle the situation well and now have a stain on their reputation that...  Read More
Nov. 21, 2011 5:02 pm
I had an opportunity last week to do a couple of things that might seem very incongruent to others, but not so much to me. Over the previous weekend I had a chance to read the book, The Four Purposes of Life. It was an interesting book, similar in some fashion to the Spark, the Flame, and the Torch. Both books explore the concept of what I refer to as our longest mile, even though neither...  Read More
Nov. 4, 2011 5:13 pm
Making the Connection I had a chance to read a couple of really excellent articles this week on the issues around the management and delivery of health care. One of them talked about the differences between the effectiveness of the Medical Home as opposed to Accountable Care Organizations, the other about the importance of involving the patient as consumer in the evolution of our health care...  Read More
Oct. 7, 2011 4:21 pm
Inspired by a blog post by Seth Godin and preparing to relocate from Eugene, Oregon to Phoenix in May of last year I wrote a blog post I called Completing the Circle. It was kind of about things that you do and people that you touch. At the time it was a very contemplative period. I had lived in Eugene a great deal longer than anywhere I had lived before. It was a deliberate decision, I just...  Read More
Sep. 16, 2011 9:28 am
Our Future Success Depends on Creating a New Model This blog is co-authored with Kathleen Schafer, Founding Principal of Leadership Connections and a leadership consultant and executive coach with over 20 years of experience in the public sector and academia. In my dream the angel shrugged and said, “this time if we fail it will be a failure of imagination,” and then she gently placed the...  Read More
Aug. 27, 2011 10:56 am
I had an opportunity this week to read Accenture’s latest report on engagement. Two things went through my mind - I found it very validating. 90% of what they talk about are concepts and constructs I have believed, practiced, and tried to teach for years. The prescription and my Compliance to Commitment model have a tremendous degree of overlap Every aspiring leader, manager, and MBA...  Read More
Jul. 8, 2011 3:45 pm
9.2%. That is the latest number on “official” unemployment announced today accompanied by the usual 100 point market plunge. I also saw some where earlier this week that CEO’s and C level executives expect to see their compensation go up this year in double digits…, the only employee group expected to see any meaningful compensation increase in the next 12 months. Is it just me or is there...  Read More
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