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Mark Herbert
Mark Herbert
Mark is a Principal in the management consulting firm, New Paradigms LLC. His background includes over thirty years of combined C level executive and management consulting experience in high technology, financial services, custom publishing, and not for profits among other industries.
Jul. 1, 2013 3:15 pm
It is interesting some times to see where your life and your career take you. Almost 20 years ago I made the decision to leave the corporate world and pursue my dream of opening a consulting firm. I had enjoyed a successful career in corporate human resources roles with two different large employers and in a number of locations and I felt strongly that there were better ways to work with people...  Read More
May 1, 2013 2:59 pm
While we all see, read, and scan countless blog posts on a daily basis, how many stand out? And why does a certain post stand out? Recently, I read an excellent post on Google Plus (link provided at the end of this post), and not only the title but the message have remained with me. The question posed by the post was, should we banish the word “boss” from our business vocabulary? There are so...  Read More
Mar. 29, 2013 11:45 am
For those in the Christian faith today is Good Friday, the day we recognize the crucifixion of Jesus Christ. I am not sure why we call it Good Friday, but that is a discussion for another day. It does represent for me a good day to contemplate, to look forward and backward at what I have achieved and what I still aspire to achieve. Over the last week or so a number of things have happened that...  Read More
Mar. 11, 2013 3:25 pm
Every once in a while you read an article or see a post that makes you say “did someone really say that out loud or put that in print?” That was my reaction when I read an article quoting the CEO of the American Management Association regarding a survey of American corporate leaders that concluded that U.S. workers just don’t have what it takes. They specifically focused on areas like...  Read More
Feb. 22, 2013 12:52 pm
The Wrong Paradigm Over the last week or so I have seen three different discussions from colleagues that I really respect that cause me to believe that much of our society and especially the business sector are still chasing what I fervently believe to be the wrong paradigm. In the first instance a colleague posed the question of whether or not an organization should focus on its fiscal...  Read More
Jan. 10, 2013 11:14 am
So today is January 10 of a new year. If you put any credibility into the information collected by the Gallup information (and I do) we have so far this year lost $10 billion in potential productivity from the direct and indirect effects of employee disengagement based on their estimate that disengagement costs the U.S. economy $350 billion per year. Is it just me or does that seem like a pretty...  Read More
Dec. 31, 2012 10:28 am
New Years is always interesting. You look forward and you look back, at least I do. My mentor, Freya, has taught me a lot about spending more time looking forward and less looking back. Her philosophy is incorporating the valuable lessons and leave the rest behind, every day represents a new opportunity so you should embrace it. I don’t know about the rest of you, but 2012 seemed like a...  Read More
Dec. 12, 2012 11:25 am
That statement is from the young man in the embedded video from a U.K. based movement Engaged for Growth, a national employee engagement initiative. I was intrigued by the elegant simplicity of the message; I was also impressed that the U.K. has recognized the importance of this phenomenon and strategy in making a difference. The young man quotes the...  Read More
Dec. 4, 2012 10:23 am
It has been a while since I have written my last blog post. I have had a chance to do some traveling, interact with a lot of family, friends and clients and reflect. The aftermath of the election continues to be interesting. It would seem that there is a sizable part of the population that is still kind of stunned on the outcome. They were sure that a return to our previous economic models would...  Read More
Nov. 10, 2012 10:49 am
What an interesting week. I had occasion to spend a good part of it in a community where I continue to have roots and connections, but where I don’t reside anymore on a fulltime basis. It was a nice visit, seeing people I care about and enjoying what the community and surrounding areas offer which is rather a lot. It was also a little bittersweet. One of the reasons I don’t reside there anymore...  Read More
Oct. 31, 2012 2:51 pm
I have been a professional change agent for more than 15 years now. I am in the business and have the avocation of trying to build different paradigms and models for how people and organizations see each other and work together. In some ways I guess that makes me an optimist. It also makes me a realist. Change is very hard for most people. People have different reasons for resisting change,...  Read More
Oct. 24, 2012 11:08 am
As many know I am not a big fan of the concept of human capital. It is not that I reject the premise of measuring performance, in fact quite the opposite I totally agree with the position taken by BlessingWhite in their new book The Engagement Equation, that true engagement only truly exists when individual’s goals and motivations are aligned with organizational objectives and goals. In my mind...  Read More
Oct. 15, 2012 6:57 am
As I have indicated before I like using analogies both for my own edification and as an illustration point for others in explaining a concept. It may be that I am the only one often that sees the connection, but I hope not. The Broken Road, performed here by Rascal Flats , is a song I first heard back in the late 90’s. It really struck...  Read More
Oct. 5, 2012 10:33 am
Any of us who have ever watched a gangster movie or read one of the many novels about crime families and the mafia have heard the expression making your bones. The expression most literally is interpreted as committing a murder or execution on behalf of the family, becoming a made man or full member of the secret society. Another interpretation that I would like to explore in a non-...  Read More
Sep. 28, 2012 12:58 pm
A little over a year ago I wrote a blog post I called Moving the Ball Forward using the football season as kind of a metaphor. If you haven’t noticed yet I like metaphors. A recent post was called Invitation versus Imposition where I used the metaphor of two different styles of training horses. I received one comment that said the blog was pretty good, but he couldn’t see the connection between...  Read More
Sep. 21, 2012 9:59 am
Over the last few weeks, it has been interesting for me to see a number of discussions pop up on blog sites and social and business networking relationship sites that I belong to about the correlation between employee retention and employee satisfaction. The dialogue includes questions like: Is there a direct or indirect correlation between employee retention and employee satisfaction? ...  Read More
Sep. 13, 2012 3:30 pm
On Tuesday of this week we saw the anniversary of what I believe to be one of the most significant tragedies the American people have ever experienced. For a time it seemed that there were some positive outcomes from the tragedy. We came together as a country with significant resolve to move forward; not only to locate and take action against those who had perpetrated the act, but as Americans...  Read More
Sep. 13, 2012 10:37 am
A number of years ago I had an opportunity to attend a demonstration by a man named Monty Roberts, who was the primary proponent of a new methodology of training horses. Although Monty is reasonably well known in horse circles, a more common vehicle for the average person to connect with him is that the character played by Robert Redford in the movie The Horse Whisperer was based on Roberts...  Read More
Sep. 6, 2012 10:22 am
It has been an interesting couple of weeks. I took my first real vacation in quite a while, kind of. I took two weeks and drove up to our farm in Oregon with my primary thought partner and collaborator. Her name is Freya and she is an 80 pound Rottweiler. She doesn’t say a lot, but she is quite interesting in how she sees things and views her priorities. The last few weeks have been pretty tough...  Read More
Aug. 14, 2012 7:12 pm
I have been reading a lot recently about the raging debate about Voter Registration, perhaps more specifically accusations on both sides that there is something nefarious and wrong with verifying someone has the privilege to vote legally in a particular jurisdiction. I guess, simplistically, if this requirement is applied to all voters rather than restrictively applied I don't see it as...  Read More
Aug. 8, 2012 9:46 am
A colleague of mine created a model some time back that she calls KindExcellence. Her premise is that kindness and excellence and forever linked and that in order to have one you must have the other. I agree with her. I have been a human resources practitioner, C level executive, and management consultant now for over thirty years, and it concerns me how we seem to be losing some of our ability...  Read More
Aug. 6, 2012 11:08 am
Your culture can be positive, empowering, poisonous, passive-aggressive or anything in between. Successful companies invest in building a purposeful culture where engagement is a daily priority and shared responsibility of individuals, managers, and executives! © BlessingWhite 2012 That quote from a recent study by international consulting firm BlessingWhite succinctly states what I...  Read More
Jul. 23, 2012 10:17 am
I apologize in advance that some of this particular post may be very personal. Although I am not a journalist, I am an author and consultant, and some measure of objectivity is probably a reasonable expectation. I found the events in Aurora, Colorado very disturbing. Not just the rather clinically executed way that they occurred, but the increasing tendency for incidents like that. I remember...  Read More
Jul. 15, 2012 11:28 am
A few years ago I had the opportunity to become certified in what was then looked at as essentially a sales training program. I was working for a credit union at the time and like a lot of other credit unions we found ourselves at a crossroads. Credit unions, properly managed and run, are not banks or banking light. Their primary purpose when they were created was to pool the resources of ...  Read More
Jul. 7, 2012 10:44 am
A couple of events that occurred this week reinforced for me that, as a society and as a business community, we are still not “getting it” relative to what is important on moving us forward. The first was a very good post on the Harvard Business Review on why many business executives and leaders still do not consider people involved in the human resources profession to be strategic business...  Read More
Jun. 28, 2012 11:25 am
I have been following the discussion and rhetoric around health care and the management of health for a past few months with a great deal of interest. As a former human resources executive, a parent, and a self-employed business person the issues surrounding the management of health and how we deliver health care in this country have been something I have been involved with for more than two...  Read More
Jun. 26, 2012 8:34 am
I realize that there may be several of you out there that wish I would stop haranguing everybody on this topic, but I continue to see evidence that we aren’t there yet. I had two different things occur yesterday that reinforced my viewpoint. A client that I work with quite closely sent me a message that was provided to him as part of a larger distribution of senior managers as a response to a...  Read More
Jun. 18, 2012 4:31 pm
June is always an interesting time for me. It is both the month I celebrate my birthday, but perhaps more importantly the month we celebrate Father’s Day. It gives me a chance to look back and reflect not only on the past year or years, but also ahead to what I still feel I have left undone. I have reached the point in my life and my career where what I leave behind me is more important than...  Read More
Jun. 11, 2012 10:09 am
So I will admit it. I am disappointed. My last two blog posts have been largely on the topics of I’m right you are wrong – also known as exclusion. As I continue to read the blogosphere I see more and more of it and I find it disappointing and unproductive. We are at a time and place where employees satisfaction with their jobs and their trust in management is at historical lows, but rather...  Read More
Jun. 2, 2012 10:54 pm
Over the last several months I have written a lot of blogs, made more than a few speeches, done some webcasts, and worked with a number of companies to discuss and, with any luck, create different models as to how we see and work with each other. As someone who began my career (and remains) deeply committed to the idea that relationships mean more than systems and people mean more than...  Read More
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