Index of Human Resources

Blog Index
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Feb. 18, 2015 7:43 pm
Building A Company Tribe “ In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacity to form them are more important than tasks, functions, roles, and positions." Margaret Wheatley When people ask me what I do I have been known to facetiously say – I build cults, but I think that that particular description can be...  Read More
Feb. 13, 2015 1:17 pm
A colleague posted something on LI today that I have known for a very long time- employees want and need more performance feedback, not less. It is almost impossible to pick up a business publication these days that doesn’t castigate the performance evaluation process used in most organizations and justifiably so. They are usually pretty lousy processes conducted once a year where we tell people...  Read More
Feb. 5, 2015 3:20 pm
Have you every traveled to Montreal or gone into the ethnic sections of some of our bigger cities? What was the problem that you encountered? The chances are you encountered conversations, which you could not comprehend what was going on. For all you know they could be saying adverse things about you or your organization and you would not have a clue as to what they were saying. This is equally...  Read More
Feb. 3, 2015 11:06 am
Dr. Tony Alessandra, the author of the book “The Platinum Rule” , suggests that the purpose of all businesses is to acquire and maintain customers. So how do we, as Tony suggests, acquire and maintain customers? We do so by listening to the voice of the customer as it relates to how we do business. To begin with let me clarify what we mean by the term customer. Whether it is an internal...  Read More
Jan. 19, 2015 2:21 pm
I have occasion to come into contact with a number of not for profit organizations on a regular basis ranging from very large organizations like education and health care providers to local service providers with a much narrower focus. I use the term not for profit as opposed to non- profit very deliberately. The point that I try to make with these organizations is that profit at its most...  Read More
Jan. 15, 2015 10:11 am
Whether you are just joining the series or have been reading this series from the beginning, we are essentially at the same point. From here on out in the series we have begun a very unique journey. I can provide you with the starting point but I cannot provide you with the end point. Further, if you choose this assignment there is no way to return to where you have been because that place in...  Read More
Jan. 9, 2015 11:21 am
The third installment in the TLS Continuum series is devoted to discovering who really matters in the global workplace. It is the basis of an ongoing debate, sometimes a volatile one at that. The debate is on one hand talking about shareholders and on the other talking about stakeholders. Which one is more important to your organization? I will get an earful from people who tell me that the...  Read More
Jan. 2, 2015 3:17 pm
This second installment in this series is considering two issues. The first is where are we as HR professionals? The second looks at what we consider the definition of HR excellence, which will lead us to the roadmap for creating that HR Center of Excellence. In Achieving HR Excellence through Six Sigma, the concept is presented that HR is at a crossroads, the outcome of which will decide the...  Read More
Dec. 16, 2014 11:16 am
This post will be the beginning of a series of posts based on our book Achieving HR Excellence through Six Sigma and its sequel A Field Guide to Achieving HR Excellence through Six Sigma to be released by Productivity Press in late 2015 or early 2016. It is our intent to take you on a unique journey, which is like no journey youhave ever been on. We can provide you the departure point but I...  Read More
Dec. 10, 2014 11:18 am
This has been a very troubling last couple of weeks for me. I thought that we had progressed as a society beyond the point where we were stereotyping individuals based on our views of the world. Along with the rest of the world we watched the events unfold in reaction to New York, Ferguson, Cleveland and Phoenix. I was following a thread on Facebook in which a fellow member of the National...  Read More
Nov. 17, 2014 1:52 pm
Read an interesting post today from Bruce Kasanoff recommending we step away from the old adage of “teaching people to fish” when they are truly hungry. He points out that when people are truly hungry they need nourishment, not wisdom. That really shouldn’t be news to any of us since Maslow created his hierarchy of needs decades ago, but it seems like we still struggle with it on both sides...  Read More
Nov. 15, 2014 11:25 am
What kind of manager are you? You really have only two options in today’s global workplace. The first one can be equated to the lion tamer in the circus. Is this a fair indication of your management style? If you still operate under the notion that your employees have a job to do. That they have a certain set way to do things and that each employee understands that their purpose is to follow in...  Read More
Nov. 6, 2014 9:31 pm
On the way to the Veterinarian’s for an emergency run, we passed a church whose billboard stated “You can’t see the picture, if you are inside the frame.” The statement clearly applies to both our organizations and the dichotomy that exists in almost every workplace on the face of this globe we call earth. Taiichi Ohno, the creator of the Toyota Production System, charged his managers with...  Read More
Oct. 22, 2014 1:31 pm
I recently had the pleasure of talking to the members of the Mobile, AL chapter of the Society for Human Resource Management. Prior to my presentation, during the networking opportunity I walked the room stopping at each table and asking whether they were ready to go back to work and empower change in their organization. At one of the tables I stopped at, I received the response “sure as long as...  Read More
Oct. 7, 2014 12:22 pm
The topic of leadership is one that consistently takes up space on every social media forum and management development curriculum, but the interesting thing is are we learning and changing anything? If we look at the opportunity costs offered by things like employee engagement and reduced expenditures in health care from partnering with employees and health care providers to manage health not...  Read More
Sep. 30, 2014 12:21 pm
I have had a chance to read a few things and to chat with a few people over the last week or so that intrigued me and caused me to think about how they interconnect. One of the first was an article in the October 2014 HBR that discusses what the author calls the rise and likely fall of the Talent Economy. Being that my formative corporate experience was in the human resources management field...  Read More
Sep. 24, 2014 1:55 pm
The news wires of late have been filled with stories one after another of NFL players involved in some form of domestic violence. Listening to Roger Goddell’s statement last week added to the feeling that something in this picture was missing. Like many organizations the NFL preferred their bottom line to what was morally and ethically right. Consider the reports from the Equal Employment...  Read More
Sep. 9, 2014 12:19 pm
Your Leadership Brand I think that most organizations today recognize that beyond their product or service brand intentionally or unintentionally they have also created and promulgate an employment brand. Your organizations employment brand is the perception by current and future employees of what working in your organization is like. Some organizations enjoy a very strong employment brand....  Read More
Sep. 3, 2014 12:54 pm
I had a chance to read an article in the September 2014 edition of the Harvard Business Review that I found alarming and disappointing. The author talked about the fact that in a ten year period from 2002 to 2012 members of the S & P 500 had reinvested close to 60% of the profits they made in re-purchasing their own stock and close to another 30% in dividends to shareholders. His point is this is...  Read More
Aug. 31, 2014 9:27 pm
Human Resources are at a critical crossroads in today’s global marketplace. One route leaves HR where it has predominantly been from the days of National Cash Register. We are primarily charged with being the corporate fireman. We are there as the organizational administrative policeman. The downside is that you then are perceived as being a commodity or a mediocre part of the organization. The...  Read More
Aug. 14, 2014 7:42 pm
Driving by the local church which has provided a great number of inspirations for past blog posts, they had on their billboard the statement “if our prayers are empty words so is G-d’s response” As many of you know I never talk religion in this space, and will not begin now, but it did bring up an interesting question. What if our organizational message is nothing more than empty words? Listen...  Read More
Aug. 4, 2014 1:59 pm
Listen to most organizational development professionals and they will tell you that the key to organizational change is to communicate, communicate and then to communicate again. I would pose another question, and that is how are you communicating the message and how is it being received? Are your messages being received in the context you intended them to be received? When we are considering an...  Read More
Jul. 23, 2014 8:27 pm
A month ago, many of us were glued to the tube watching the finals of the World Cup from Brazil. It gave us an insight into how in order to win, the players had to be quick and nimble. Every second of the game, the players had to be alert to what was happening on the field. The goalie had to forecast the moves that were required in order to meet the incoming ball to keep out of the net. The...  Read More
Jul. 21, 2014 9:42 am
The Importance of Effective Coaching Over the weekend I had occasion to purchase and read Strengths Finder 2.0. If you are not familiar with it, Strengths Finders is the assessment tool first developed in 2001 by the Gallup organization. The essential concept behind it is that people who are given the opportunity to focus in the areas where their talents are most pronounced are much more likely...  Read More
Jul. 12, 2014 9:29 pm
In the past couple of months my professional world has been turned upside down by two different organizations calling for changes. The first was the Society for Human Resource Management making the decision that after 130,000 certifications they needed to bring the process in house. The second was the National Speakers Association to change their brand to Platform. I am not going to weigh into...  Read More
Jul. 11, 2014 10:13 am
The Complete Approach My colleague Brad Federman shared a blog post today that I found interesting and very accurate. His point was that creating a great culture doesn’t mean that it is going to represent and be a great place for everyone and automatically translate to high employee engagement. In fact in my experience this is one of the issues I observe constantly in organizations as they...  Read More
Jun. 18, 2014 2:35 pm
My “daughter” likes to preface her more profound statements with the saying “ I am just sayin…” and it seemed appropriate for this post to begin with her saying. Over the past year there has been much discussion in the social media realm about the future of HR. Recently I have read and heard an ongoing discussion about the future of the human resource profession. On one side is the school of...  Read More
Jun. 11, 2014 1:21 pm
Caught in the Circle Over 100 years ago Frederick W. Taylor introduced the concept of scientific management to the world and unfortunately to a large extent his theories are still the foundation that much of the relationship between employer and employed are based upon. Taylor’s position is that the world is divided into two kinds of people, managers and labor. Managers think and labor does....  Read More
May 29, 2014 10:54 pm
Those of you who have followed our blogs since their origination will likely be surprised by the title of this post. I have not changed my view that we are involved in a new era where change is not only a fact of life; it is mandatory for the survival of our businesses. We firmly believe that Toyota and its associated Toyota Production System had it right when they stated that when we discover...  Read More
May 22, 2014 10:16 am
The source for many of my posts over the years has been the local churches announcing their upcoming sermons for the Sunday services and this one is no different. Originally I thought about this in a different context but the events of the past week have changed my focus We are involved in an ever-changing world and these changes require that we change our focus and approaches in order to...  Read More
 
 
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