Index of Human Resources

Blog Index

Oct. 23, 2016 7:39 am
Think about your organization carefully and what do you see? Whether you are a manufacturing operation or a service organization you each have the same basis for the success or failure of your organization operation. That basis is a collection of processes that are unique to your individual corporate culture, visions and missions. The problem is how do you view those processes. I am involved in...  Read More
Oct. 14, 2016 1:05 pm
A couple of weeks ago I posed in the weekly blog whether you are transactional or transformation based. While I contended that the new climate we are in mandated that you shift your focus from being totally transactional focused to being transformational focused, the events of the past week tells me that to some degree we need to continue the transactional focus. Whether your focus is the TLS...  Read More
Oct. 11, 2016 5:22 pm
Thinking and Speaking Words are like weapons; they can hurt you sometimes Cher My colleague Marty Lucas from ROCeteer published something recently that really struck me profoundly in light of a lot of events going on in our world right now. His post – Opinion without the responsibility is an act of ignorance struck a chord with me. I started to ask the question of whether opinion...  Read More
Oct. 7, 2016 12:59 pm
I had the opportunity last week to attend the monthly meeting of my local chapter of the Society for Human Resource Management, which covered a legislative update for its membership. I am from a family of lawyers so I understand they have a role to play. But every time I come away with the same feeling. For over 30 years when I attend these it always seems to be the case of us against them. The...  Read More
Sep. 30, 2016 11:19 am
If we look back in time, we find that whether you call it HR or personnel it has always it seems been our job to put out fires. It has always been our job to be the go to person when a problem needs to be resolved. That means that we respond to a given issue, at a given time, in a given space. This means that we are transactional in nature. defines transactional as the process of...  Read More
Sep. 29, 2016 5:13 pm
The Pillars of Effective Leadership Leadership is one of those interesting topics that everybody, me included, writes and talks and preaches about. Whether great leaders are born or taught, whether women are inherently better leaders than men, and whether or not there is a meaningful difference between leadership and management. My answers to those questions are yes, not necessarily, and...  Read More
Sep. 23, 2016 9:45 am
The United States as a country is losing its way. Many global businesses are losing their way. The educational system is losing its way. This is not the prelude to some political office campaign. This is a fact of life. We have become accustomed to becoming in essence, a nation of robots. By the nature of this attitude we are condemning our organizations to a period of a lack of innovation and...  Read More
Sep. 21, 2016 2:56 pm
The Road Map My colleague Brad Federman shared the following thought the other day- Don’t chase people. Be an example. Attract them. Work hard and be yourself. The people who belong in your life will come and stay. Just do your thing. I was pretty struck by the profound elegance of this statement both for individuals and for organizations. I wish I had of heard this before giving...  Read More
Sep. 15, 2016 7:45 pm
Commandment #1: Thou shalt become one with the customer/client internally or externally Commandment #2: Thou shalt remember that the customer is the one that pays the bills Commandment #3: Thou shalt become engaged in constant communications to all stakeholders Commandment #4: Thou shalt never stop questioning everything Commandment #5: Thou shalt never end the improvement process because you...  Read More
Sep. 9, 2016 11:01 am
In this final installment in this four part series we have reached the step, which the TLS Continuum looks at the Six Sigma segment of the process. We have to this point looked at the problem, developed our metrics and the voice of the customer, and introduced potential solutions to the organization and the stakeholders. In this final stage we now roll out the solution to the entire organization...  Read More
Sep. 8, 2016 2:43 pm
Are You Providing Value? I am a pretty big fan of James Altucher. If you haven’t read any of his stuff you might want to check him out on LinkedIn or Fortune Magazine or any of the other places that he publishes or his podcasts. He is sometimes irreverent and always self- deprecating. He talks about his successes, but mostly about his failures. He says things that a lot of people might find...  Read More
Sep. 2, 2016 1:56 pm
In last week’s blog I discussed the response to What if? What does our future organization look like to the marketplace? By doing this we have established the gap analysis between what the customer wants and what we are providing to them. In this next installment we look at the introduction of solutions to resolve the gap that resulted from the analysis. When we combine the design tools with the...  Read More
Aug. 30, 2016 4:20 pm
An excellent quote by Jeff Bezos in a recent blog post by Brian Wong took me back to my undergraduate days. The quote “ Focus on what won’t change” was a significant contributor to my decision to pursue a career in what was then called Personnel, much to the chagrin and disappointment of my academic adviser. He told me, “You are really smart and focused, Personnel is kind of a dumping ground...  Read More
Aug. 26, 2016 11:06 am
In last week’s blog I discussed the response to the question What Is? The intent was to present you some tools on how to determine what your organization looks like in its current state. It is that determination which leads to the rest of the process. Ogilvie and Liedtka, in their book Designing for Growth: A Design Thinking Toolkit for Managers, call the second stage in the process what if?...  Read More
Aug. 19, 2016 11:01 am
Welcome to the first of four posts that explore the interconnection between design thinking and the TLS Continuum. It is a dynamic way to understand your customer and your customer’s expectations. This first installment is critical to the success of the process improvement effort since we need to understand the problem in its basic manifestation. We begin this journey by understanding that the...  Read More
Aug. 17, 2016 3:11 pm
Sometimes a picture really is worth a thousand words and I think the one shared above (thanks to Kathleen Schaefer and A.W. Tozer) may be worth millions, at least to me. I spend a good deal of my consulting practice, and indeed my career, in coaching people and organizations towards what we call employee engagement. I know that engagement has its detractors, but I think that the data on...  Read More
Aug. 14, 2016 7:54 pm
I have written extensively in this blog series about the power of the TLS Continuum in your organization. Like most of you I read the professional media and books to stay on top of what is going on in our industry. Every now and then you come across a concept which changes your whole focus or makes your mind run a mile a minute. I have just such a concept in two things I have read recently. The...  Read More
Aug. 5, 2016 2:27 pm
Your organization believes that there is a problem with the organization, so the tendency is to try and repair everything at one. While on the surface that may see like the right direction for the organization, this approach seldom meets the end goal. This segment of the TLS Continuum Blog Series suggests that there are 10 commandments to selecting projects that will bring the most benefit to you...  Read More
Aug. 1, 2016 10:44 am
If you watch the media and social positngs there a lot of comments about why process improvement efforts fail. The reasons for excuses run a wide gamut. I would suggest there is a more fundamental reason for improvement efforts that fail. We have the wrong focus. I am not suggesting that the problems are the wrong focus instead I am suggesting that the problem is how we look at the problem. ...  Read More
Jul. 26, 2016 2:33 pm
After almost four decades as a human resources professional, c level executive, and management consultant I remain convinced that changing the way we attract, retain, and align people remains the most significant competitive advantage we have available to us, and we continue to squander that opportunity. Employee Engagement isn’t a new concept anymore and although there are many detractors...  Read More
Jul. 22, 2016 11:21 am
I was reading the Summer 2016 issue of the MIT Sloan Management Review in which an article appeared by Catherine Bailey and Adrian Madden titled “ What Makes Work Meaningful or Meaningless .” The article gave me some pause for thought as to why cross functional teams sometimes failure to reach the goals that they have set. My response is that these teams fail because we have not properly...  Read More
Jul. 20, 2016 4:46 pm
One thing is guaranteed: a culture will form in an organization, a department, and a work group. The question is whether the culture helps or hinders the organization’s ability to execute its strategic objectives.” Chatman and Cha Like the social scientist I quote above there is no question in my mind that the development of a culture is inevitable and it is the task of those who aspire to...  Read More
Jul. 15, 2016 10:41 am
Your organizations has committed to improving your processes, however you have left out a critical part of the equation. No process improvement effort tis going to succeed without the input from a cross-functional team which looks at both the current and future state of the process within the organization. In order for a cross-functional team to be successful there are several ground rules that...  Read More
Jul. 12, 2016 3:30 pm
People that know me know that: · I am passionately committed to helping organizations create new models of working together. · That I have spent the last three plus decades reading the models of others as well as synthesizing and testing my own models to do things better. Today I experienced an interesting juxtaposition of a couple of things that spoke to me. The first is this quote from...  Read More
Jul. 10, 2016 7:37 pm
I am still in the process of reading Your Place at the Table by Allan Cox. Throughout the book Allan Cox centers his message on seven signs of authenticity. Considering the events of the last 48 hours a couple of these signs appear to stick out more than others. The need to belong is a powerful human force that finds expression in teamwork Abraham Maslow, in his hierarchy of needs stated...  Read More
Jul. 1, 2016 2:17 pm
I am currently in the process of reading Your Place at the Table by Allan Cox. It consists of a series of short essays, which discuss the concept of Authenticity. In one of these essays Allan Cox defines empowerment, as “I love you for what I am when I am with you.” In my weekly tip of the week on Wednesday we posed the question are your cross-functional teams empowered to change? Empowerment...  Read More
Jun. 24, 2016 11:12 am
You are a member of management of your organization and you have an employee who Is not performing to the level that the organization requires, so what do you do? If you re like many managers your immediate response is to talk to the employee about how to change their work habits in order to achieve your goal. I recently attended a meeting of the local SHRM chapter in which the presenter made...  Read More
Jun. 17, 2016 10:45 am
On a fairly frequent basis I hear hiring managers make the statement that “when interviewing new candidates I try and find someone who is just like me to bring into the organization.” I can understand the tendency to do so. If they are just like the hiring manager there is likely to be less of a down time while they get acclimated to the organization. If they are just like the hiring manager they...  Read More
Jun. 10, 2016 10:27 am
Turn on the news or read the newspaper and you will see stories about teenagers complaining that they are being bullied in the schools, on the streets etc. These stories bring about almost immediate consternation from the public in the form of twitter posts, Facebook posts etc. In every case the predominant message is that this is wrong and needs to stop. The flip side is that we do not see that...  Read More
Jun. 3, 2016 9:46 pm
My blog post from last week stressed that we should not measure for the sake of measuring. The same concept goes for determining what projects to begin. I do not care whether you are an IBM or the corner mom and pop store, you do not have the capacity to take on every project that may be needed to resolve obstacles within the organization. So if we can’t undertake everything how do we make the...  Read More

Maintenance This Weekend For A Few Hours

Routine maintenance on an electrical circuit will require the temporary shut down of for a few hours sometime this weekend. We will endeavor to make this as short as possible. Thank you for your understanding.

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