Index of Human Resources

Blog Index
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Apr. 20, 2017 6:00 pm
Paying The Trust Tax I am a big believer in Stephen MR Covey’s definition of trust dividends and trust taxes . I believe along with a number of other organizational development professionals and behavioral scientists that trust forms the foundation of all high functioning relationships, whether personal or professional. I also believe that trust is not an entitlement. Our old leadership...  Read More
Apr. 4, 2017 2:10 pm
Would You Stand Under the Arch? The ancient Romans had a tradition: Whenever one of their engineers constructed an arch, as the capstone was hoisted into place, the engineer assumed accountability for his work in the most profound way possible: He stood under the arch.” Michael Armstrong When I used to teach a unit on leadership for our local Chamber of Commerce I would challenge those...  Read More
Mar. 28, 2017 1:40 pm
Getting the Performance You Want! At the end of the day I believe this is the objective that every manager in every organization is most interested in meeting and exceeding. It is also one that even after a couple hundred years in the continuing dynamics between employer and employed we still do badly. If you choose to disagree with me just take a look at the latest numbers on employee...  Read More
Mar. 24, 2017 10:12 pm
This blog post does not refer to the former government policy regarding sexual orientation in the military. Rather this refers to a vital part of the TLS Continuum and the voice of the customer. We can’t improve our processes without the input from our customers. However it does no good for you to ask the customer what keeps them up at night if you are not going to follow through on resolving...  Read More
Mar. 20, 2017 7:39 pm
Umm, The Bus is Moving! I am going to go out on a limb and state that if you ask most people to name the ten best books on leadership that every emerging and current leader should read, Jim Collin’s Good to Great is going to be on that list. One of the great lines that everybody can quote from that book is “getting the right people on the bus”. Great thought, my issue with it is the bus...  Read More
Mar. 15, 2017 2:59 pm
Hiring, Employee Engagement, and Other Epic Failures Some days you just wonder. I will soon be “celebrating” almost my fourth decade as a human resources practitioner, executive and management consultant and when I watch what is happening I continue to be a bit frustrated and disappointed. Employers still whine about candidates and employees. The current target seems to be the Millennial...  Read More
Mar. 8, 2017 2:13 pm
Another Wake Up Call As everybody knows I am really invested in this whole leadership thing. I don’t personally believe that leaders are born rather than taught. Some may have attributes that lend themselves to becoming effective leaders, but I think that real leadership is taught, practiced, and reinforced. It is interesting for all the money we spend annually how much we still miss the...  Read More
Mar. 1, 2017 3:57 pm
First Things First As I enter almost my fourth decade of hiring, managing, and deploying talent I like to look back at what I have learned; and perhaps more importantly what I haven’t. I have long been an advocate for what we now call employee engagement, when I look at the data that is available about the difference between organizations that are highly engaged as opposed to their less...  Read More
Feb. 26, 2017 3:52 pm
If you watch the TV or read the newspaper over the past month you have seen a rash of incidents in which the new president says one thing and his cabinet members say something entirely different. This inconsistency of message leads to an inconsistent message to the employees of the government, our allies and more important to the customers of this country – its citizens. I hear many media pundits...  Read More
Feb. 21, 2017 3:50 pm
Doing It Wrong Sometimes being right is disappointing. I just read an article from the latest edition of the Harvard Business Review by Jack Zenger and Joseph Folkman that concluded the same thing as I did in a blog post a few weeks back titled We Are Doing It Wrong. The article talked about a study they did on almost 2000 participants in formal high potential programs. Usually...  Read More
Feb. 12, 2017 4:38 pm
Let me begin with a few premises. Whether we are talking about our personal lives or your business workplace, everything we do is based on a process of some type. Each process is constructed of a series of steps, which lead us to the end result. The second premise is that although we would like everything to run crystal smooth in reality it never happens. Along the way we are confronted with an...  Read More
Feb. 7, 2017 2:25 pm
Understanding Real Legitimacy I just finished re-reading Malcolm Gladwell’s latest book, David and Goliath. Like the books that preceded it I enjoyed it a great deal. I see Gladwell as kind of a social facilitator and observer. He doesn’t try to present himself as a behavioral scientist with countless reams of data to support his conclusions, he makes comments and observations. The reader...  Read More
Feb. 5, 2017 4:58 pm
I had made a commitment to you, the readers of this blog series to try and post a new segment every Friday. So far in 2017 I have gotten away from that to some degree and I promise to be better through the rest of the year. At the end of Part 76 of the TLS Continuum Blog series, I stated that here is how my new lens looked at the situation. The best way to begin is to layout the time line that...  Read More
Feb. 5, 2017 4:56 pm
TLS Continuum Part 76: The Dark Side of the TLS Continuum Methodology Three years ago I created this TLS Continuum blog series to explain my firm belief that there was a clear path to the preverbal seat at the table by understanding the language of business. We have outlined the path to gaining the skills required through vigorous training. The problem is that if you truly enter into the...  Read More
Jan. 24, 2017 2:59 pm
Is It Just Me? My colleague Laurie Ruettimann cracks me up some times. I don’t always agree with her posts, but they are always thought provoking, timely, and relevant. In her latest post she was discussing the succession planning for the CEO for SHRM (The Society for Human Resources Management). For those of you not familiar with it, SHRM is the largest professional association for human...  Read More
Jan. 17, 2017 2:24 pm
The Trust Tax When I had the opportunity to read Stephen MR Covey’s brilliant book, The Speed of Trust, a couple of years ago one particular quote really stood out to me- Every organization earns a trust dividend or pays a trust tax I thought the book in total, discussing the basis and levels of trust and the elements involved should be required reading in every business school and...  Read More
Jan. 13, 2017 4:22 pm
As we enter a new year and we begin a new round of postings to the TLS Continuum blog series, I want to wish you and your families a very happy new year. Further if you are experiencing some humps in the life road, as I am, I hope they are short lived. During our end of the year respite we saw both a Facebook post and a media posting that was very disturbing to me on several planes. George...  Read More
Jan. 10, 2017 2:31 pm
The New Roadmap I had the opportunity yesterday to read a couple of things that I found quite validating and I will freely admit to being shallow enough to enjoy seeing things that agree with my perspective. The first was an article about the Ritz Carlton’s secret recipe. It is pretty simple; your employees are the foundation of your brand. · Herbert’s rule number 1 - employees that are...  Read More
Dec. 29, 2016 1:57 pm
I am not a huge fan of New Year’s Resolutions. I find most of them have a shelf life of about thirty days max. I am however a pretty big fan of reflection. In honesty I found 2016 to be a disappointment. The year started with some promise, but then kind of petered out. I think one of my biggest disappointments was that it seems like this leadership thing still seems to elude us. We still use...  Read More
Dec. 19, 2016 11:47 am
I want to apologize in advance for some of what I have to say in this segment of the TLS Continuum Blog series may make you uncomfortable. If we look at society as a whole, we find that our lives seem to be surrounded by the need for instant gratification. Earn an MBA and expect that it entitles you to a management slot in your new organization or even the old employer. Management leans toward...  Read More
Dec. 13, 2016 2:38 pm
A couple of things I have seen recently reinforced for me what we continue to do wrong in our efforts at leadership. The first was a story about a teacher who almost took delight in grading the work of a child in her fourth grade class and giving him the failing grade that his unorganized, sloppy work deserved. Because she was thorough she chose to read evaluations of his past work by his...  Read More
Nov. 30, 2016 2:08 pm
Your Employment Brand- Why It’s Critical! A few years ago a client of mine shared a conversation he had with another CEO of a high technology firm who was lamenting that a particular large Midwestern city had a significant shortage of qualified engineering talent. He asked his friend how he had come to that conclusion and his colleague indicated they had been recruiting for talent for almost...  Read More
Nov. 28, 2016 5:16 pm
I had a chance over the holiday weekend to read a book a client shared with me, Barbarians to Bureaucrats, originally published in 1989. The book describes leadership styles and business life cycles and as I read it I was reminded of other great books that have tried to express the same message over the past three decades. One of the great quotes from this particular book is “ the decline in...  Read More
Nov. 25, 2016 7:19 pm
In part 66 of the TLS Continuum Series I discussed that the missing ingredient in process improvement was the buy in to the process by management. There is another critical element that we did not discussed in the earlier segment. In reviewing the evaluations from a recent seminar presentation one individual stated that the least valuable part of the program was the final project in which they...  Read More
Nov. 10, 2016 3:58 pm
At long last one of the most acrimonious campaign and election cycles I can remember is over and at least fifty percent of the population is unhappy. I am hoping that over the next few weeks some of the heat of the anger and disappointment dissipates and we can move on with addressing the challenges confronting us and the world. What we are seeing isn’t new, it has just become nastier. When our...  Read More
Nov. 3, 2016 5:47 pm
I think lot of folks I am over this election cycle. I have not participated in an election in my adult life where things were so polarized and nasty and from seat a lot of the issues people have with both major candidates is the issue that many employees have with their boss- an absence of trust. As a recovering human resources and operating executive I candidly see this as the prevailing...  Read More
Oct. 23, 2016 7:39 am
Think about your organization carefully and what do you see? Whether you are a manufacturing operation or a service organization you each have the same basis for the success or failure of your organization operation. That basis is a collection of processes that are unique to your individual corporate culture, visions and missions. The problem is how do you view those processes. I am involved in...  Read More
Oct. 14, 2016 1:05 pm
A couple of weeks ago I posed in the weekly blog whether you are transactional or transformation based. While I contended that the new climate we are in mandated that you shift your focus from being totally transactional focused to being transformational focused, the events of the past week tells me that to some degree we need to continue the transactional focus. Whether your focus is the TLS...  Read More
Oct. 11, 2016 5:22 pm
Thinking and Speaking Words are like weapons; they can hurt you sometimes Cher My colleague Marty Lucas from ROCeteer published something recently that really struck me profoundly in light of a lot of events going on in our world right now. His post – Opinion without the responsibility is an act of ignorance struck a chord with me. I started to ask the question of whether opinion...  Read More
Oct. 7, 2016 12:59 pm
I had the opportunity last week to attend the monthly meeting of my local chapter of the Society for Human Resource Management, which covered a legislative update for its membership. I am from a family of lawyers so I understand they have a role to play. But every time I come away with the same feeling. For over 30 years when I attend these it always seems to be the case of us against them. The...  Read More
 
 
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