Index of Business & Finance

Blog Index
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Mar. 20, 2017 7:39 pm
Umm, The Bus is Moving! I am going to go out on a limb and state that if you ask most people to name the ten best books on leadership that every emerging and current leader should read, Jim Collin’s Good to Great is going to be on that list. One of the great lines that everybody can quote from that book is “getting the right people on the bus”. Great thought, my issue with it is the bus...  Read More
Mar. 18, 2017 3:36 am
I was at a one-day meeting on "The Development Pathway for New Medical Technologies" hosted by the NIHR Diagnostic Evaluation Co-operative at Newcastle University . One of the exercises was to map "Real-World" experiences to the development pathway. And, once again, the group traced the root cause of failures in the development life cycle for new medical devices to misconceptions at the...  Read More
Mar. 15, 2017 2:59 pm
Hiring, Employee Engagement, and Other Epic Failures Some days you just wonder. I will soon be “celebrating” almost my fourth decade as a human resources practitioner, executive and management consultant and when I watch what is happening I continue to be a bit frustrated and disappointed. Employers still whine about candidates and employees. The current target seems to be the Millennial...  Read More
Mar. 8, 2017 2:13 pm
Another Wake Up Call As everybody knows I am really invested in this whole leadership thing. I don’t personally believe that leaders are born rather than taught. Some may have attributes that lend themselves to becoming effective leaders, but I think that real leadership is taught, practiced, and reinforced. It is interesting for all the money we spend annually how much we still miss the...  Read More
Mar. 7, 2017 2:35 pm
"There is broad consensus...that a pricing orientation based on customer value and customer willingness-to-pay is best and can positively influence pricing power and firm performance ." -- Journal of Revenue and Pricing Management FairPay is a new way to do value-based pricing -- in which prices are set based on the actual value realized by each individual consumer -- with a fair share of...  Read More
Mar. 1, 2017 3:57 pm
First Things First As I enter almost my fourth decade of hiring, managing, and deploying talent I like to look back at what I have learned; and perhaps more importantly what I haven’t. I have long been an advocate for what we now call employee engagement, when I look at the data that is available about the difference between organizations that are highly engaged as opposed to their less...  Read More
Feb. 26, 2017 3:52 pm
If you watch the TV or read the newspaper over the past month you have seen a rash of incidents in which the new president says one thing and his cabinet members say something entirely different. This inconsistency of message leads to an inconsistent message to the employees of the government, our allies and more important to the customers of this country – its citizens. I hear many media pundits...  Read More
Feb. 21, 2017 3:50 pm
Doing It Wrong Sometimes being right is disappointing. I just read an article from the latest edition of the Harvard Business Review by Jack Zenger and Joseph Folkman that concluded the same thing as I did in a blog post a few weeks back titled We Are Doing It Wrong. The article talked about a study they did on almost 2000 participants in formal high potential programs. Usually...  Read More
Feb. 21, 2017 12:21 pm
Exercise was never a priority for me. So I did what people do, exercising only when I felt like it. Most days, of course, I didn’t feel like it. But then my wife suggested something that changed my priorities. “There are several people in the office that will be running the Gasparilla 5K this year. I’m thinking of doing it. What do you think? “I thought you couldn’t run with asthma.” “That...  Read More
Feb. 19, 2017 4:10 am
I was wandering about the laboratory on Friday. I stopped, looked around the lab and thought 'You know what? This is a pretty international crew!" At the benches about me were a Japanese scientist, two Chinese, two Spanish, two Italians, two Greeks, a Pakistani, one Irish, an American, and three Brits. The banter between us was in English. And it was funny. And, in truth, its always been like...  Read More
Feb. 16, 2017 12:37 pm
Marketers increasingly recognize how essential habit and seamlessness are. "How to Win and Keep Customers" is the cover theme of the current Harvard Business Review -- the lead article says to focus on habit, not loyalty, while others say that "habit is how we build the connection" and "habit beats novelty." Some people question whether FairPay is seamless enough, and whether it goes against...  Read More
Feb. 12, 2017 4:38 pm
Let me begin with a few premises. Whether we are talking about our personal lives or your business workplace, everything we do is based on a process of some type. Each process is constructed of a series of steps, which lead us to the end result. The second premise is that although we would like everything to run crystal smooth in reality it never happens. Along the way we are confronted with an...  Read More
Feb. 7, 2017 3:34 pm
"We are, in the simplest terms, a subscription-first business," said The New York Times in its 2020 Report -- an admirable examination and re-dedication to its premier journalism. But what is missing in this picture? In an age where businesses of all kinds are realizing that their path to success is to go beyond "customer-centric" to become "customer first," is the Times thinking about becoming...  Read More
Feb. 7, 2017 2:25 pm
Understanding Real Legitimacy I just finished re-reading Malcolm Gladwell’s latest book, David and Goliath. Like the books that preceded it I enjoyed it a great deal. I see Gladwell as kind of a social facilitator and observer. He doesn’t try to present himself as a behavioral scientist with countless reams of data to support his conclusions, he makes comments and observations. The reader...  Read More
Feb. 5, 2017 4:58 pm
I had made a commitment to you, the readers of this blog series to try and post a new segment every Friday. So far in 2017 I have gotten away from that to some degree and I promise to be better through the rest of the year. At the end of Part 76 of the TLS Continuum Blog series, I stated that here is how my new lens looked at the situation. The best way to begin is to layout the time line that...  Read More
Feb. 5, 2017 4:56 pm
TLS Continuum Part 76: The Dark Side of the TLS Continuum Methodology Three years ago I created this TLS Continuum blog series to explain my firm belief that there was a clear path to the preverbal seat at the table by understanding the language of business. We have outlined the path to gaining the skills required through vigorous training. The problem is that if you truly enter into the...  Read More
Jan. 31, 2017 10:34 pm
This note is a statement of the obvious, and so we again reference this quote of George Orwell: “We have now sunk to a depth at which re-statement of the obvious is the first duty of intelligent men.” This note will limit itself to discussing public figures, and groups; our hope is to treat individuals - in personal relationships - in a subsequent comment. As few people ever get to know a...  Read More
Jan. 24, 2017 2:59 pm
Is It Just Me? My colleague Laurie Ruettimann cracks me up some times. I don’t always agree with her posts, but they are always thought provoking, timely, and relevant. In her latest post she was discussing the succession planning for the CEO for SHRM (The Society for Human Resources Management). For those of you not familiar with it, SHRM is the largest professional association for human...  Read More
Jan. 24, 2017 1:39 pm
Are publishers in a zero-sum pricing game with their readers -- a game of psyching them out? Or is a win-win game of cooperation on value exchange with their best current and potential customers a better way to make journalism sustainable? With doubts as to the future of advertising support, this question of how best to motivate direct reader payments is central to the future of journalism. ...  Read More
Jan. 17, 2017 5:38 pm
Finding good customers is the essential to success for all businesses. It is especially important in early uses of the new FairPay business strategy that builds cooperative "customer first" relationships. Almost everyone who hears about FairPay sees its appeal -- but they also see that, because this relationship-centered strategy seems unconventional, it may not be not suitable for all customers...  Read More
Jan. 17, 2017 2:24 pm
The Trust Tax When I had the opportunity to read Stephen MR Covey’s brilliant book, The Speed of Trust, a couple of years ago one particular quote really stood out to me- Every organization earns a trust dividend or pays a trust tax I thought the book in total, discussing the basis and levels of trust and the elements involved should be required reading in every business school and...  Read More
Jan. 13, 2017 4:22 pm
As we enter a new year and we begin a new round of postings to the TLS Continuum blog series, I want to wish you and your families a very happy new year. Further if you are experiencing some humps in the life road, as I am, I hope they are short lived. During our end of the year respite we saw both a Facebook post and a media posting that was very disturbing to me on several planes. George...  Read More
Jan. 10, 2017 2:31 pm
The New Roadmap I had the opportunity yesterday to read a couple of things that I found quite validating and I will freely admit to being shallow enough to enjoy seeing things that agree with my perspective. The first was an article about the Ritz Carlton’s secret recipe. It is pretty simple; your employees are the foundation of your brand. · Herbert’s rule number 1 - employees that are...  Read More
Jan. 3, 2017 7:46 am
One of the challenges when modelling biological and other complex systems is that the resulting models often work fine until they are tested in a dataset other than that used for the modelling. This is the Catwalk Effect. While the models often fit really well and look quite stunning, they do not translate beyond the catwalk of the scientific journals. They may be sexy – they look great and...  Read More
Dec. 29, 2016 1:57 pm
I am not a huge fan of New Year’s Resolutions. I find most of them have a shelf life of about thirty days max. I am however a pretty big fan of reflection. In honesty I found 2016 to be a disappointment. The year started with some promise, but then kind of petered out. I think one of my biggest disappointments was that it seems like this leadership thing still seems to elude us. We still use...  Read More
Dec. 19, 2016 11:47 am
I want to apologize in advance for some of what I have to say in this segment of the TLS Continuum Blog series may make you uncomfortable. If we look at society as a whole, we find that our lives seem to be surrounded by the need for instant gratification. Earn an MBA and expect that it entitles you to a management slot in your new organization or even the old employer. Management leans toward...  Read More
Dec. 15, 2016 11:01 am
Silicon Valley, we have a problem! The 2016 election has made it all too clear that growing concerns some of us had about the failing promise of our new media were far more acute than we had imagined. Stuart Elliott recently observed that "...the only thing easier to find than fake news is discussion of the phenomenon of fake news." But as many have noted, this is a far bigger problem than...  Read More
Dec. 13, 2016 2:38 pm
A couple of things I have seen recently reinforced for me what we continue to do wrong in our efforts at leadership. The first was a story about a teacher who almost took delight in grading the work of a child in her fourth grade class and giving him the failing grade that his unorganized, sloppy work deserved. Because she was thorough she chose to read evaluations of his past work by his...  Read More
Dec. 13, 2016 12:26 pm
FairPay provides a better way to make that work well for all of us. The current political angst reminds us how important journalism is, and that it depends on patrons to sustain it. This recent NY Times article shows that now, more than ever, people will pay for journalism: Nonprofit Journalism Groups Are Gearing Up With Flood of Donations (The article notes that this flurry of support...  Read More
Dec. 5, 2016 5:25 am
So, here’s the problem. I want to know if my patients are responding to treatment. Those that are? These are my responders. All well and good. Those that aren’t? These are my non-responders. Maybe I ought to change their treatment? I'm interested in what separates the responders and the non-responders. I divide my patients into responders and non-responders. I then carry out a ton of...  Read More
 
 
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