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Reut Schwartz-Hebron
President and thought leader of KeyChange Institute (www.KeyChangeNow.com). Key Change Institute is a national organization that provides groundbreaking performance improvement and business execution consulting services rooted in brain science and experience-based learning.
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Sep. 24, 2010 10:22 pm
How would you define a difficult employee? Resistance comes in all different sizes and shapes. They can be direct and in your face, manipulative, evasive, invisible, passive-aggressive, and they can present themselves in a wide variety of behaviors. The first and most important step when working with difficult people is to identify which specific ability or strategy will make the abhorrent... Read More
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