What happens when someone hasn’t developed good listening skills? Here are some typical conversations that create stress at work and home: Example 1 : Manuel sits down with Chris, one of his direct reports, to describe a new assignment. As he explains, the nature of the job requires that Chris weighs the quality of the project against the ultimate goal of meeting costs and timelines. When he...
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Preface: It’s difficult to increase employee motivation when we don’t know how to motivate ourselves to achieve our own goals. A steady theme in this blog is about motivating ourselves to do those things that we want to do, but are finding it difficult to actually get done. (See, for example, How to achieve your goals despite yourself. ) The article below by Marshall Goldsmith attracted my...
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