Identity Verified Thinker in Business / Human Resources / Employee Relations
Mark Herbert
Mark Herbert
Mark is a Principal in the management consulting firm, New Paradigms LLC. His background includes over thirty years of combined C level executive and management consulting experience in high technology, financial services, custom publishing, and not for profits among other industries.
 
Mar. 11, 2013 3:25 pm
Every once in a while you read an article or see a post that makes you say “did someone really say that out loud or put that in print?” That was my reaction when I read an article quoting the CEO of the American Management Association regarding a survey of American corporate leaders that concluded that U.S. workers just don’t have what it takes. They specifically focused on areas like...  Read More
Dec. 4, 2012 10:23 am
It has been a while since I have written my last blog post. I have had a chance to do some traveling, interact with a lot of family, friends and clients and reflect. The aftermath of the election continues to be interesting. It would seem that there is a sizable part of the population that is still kind of stunned on the outcome. They were sure that a return to our previous economic models would...  Read More
Oct. 24, 2012 11:08 am
As many know I am not a big fan of the concept of human capital. It is not that I reject the premise of measuring performance, in fact quite the opposite I totally agree with the position taken by BlessingWhite in their new book The Engagement Equation, that true engagement only truly exists when individual’s goals and motivations are aligned with organizational objectives and goals. In my mind...  Read More
Sep. 28, 2012 12:58 pm
A little over a year ago I wrote a blog post I called Moving the Ball Forward using the football season as kind of a metaphor. If you haven’t noticed yet I like metaphors. A recent post was called Invitation versus Imposition where I used the metaphor of two different styles of training horses. I received one comment that said the blog was pretty good, but he couldn’t see the connection between...  Read More
Sep. 21, 2012 9:59 am
Over the last few weeks, it has been interesting for me to see a number of discussions pop up on blog sites and social and business networking relationship sites that I belong to about the correlation between employee retention and employee satisfaction. The dialogue includes questions like: Is there a direct or indirect correlation between employee retention and employee satisfaction? ...  Read More
Sep. 13, 2012 3:30 pm
On Tuesday of this week we saw the anniversary of what I believe to be one of the most significant tragedies the American people have ever experienced. For a time it seemed that there were some positive outcomes from the tragedy. We came together as a country with significant resolve to move forward; not only to locate and take action against those who had perpetrated the act, but as Americans...  Read More
Sep. 13, 2012 10:37 am
A number of years ago I had an opportunity to attend a demonstration by a man named Monty Roberts, who was the primary proponent of a new methodology of training horses. Although Monty is reasonably well known in horse circles, a more common vehicle for the average person to connect with him is that the character played by Robert Redford in the movie The Horse Whisperer was based on Roberts...  Read More
Sep. 6, 2012 10:22 am
It has been an interesting couple of weeks. I took my first real vacation in quite a while, kind of. I took two weeks and drove up to our farm in Oregon with my primary thought partner and collaborator. Her name is Freya and she is an 80 pound Rottweiler. She doesn’t say a lot, but she is quite interesting in how she sees things and views her priorities. The last few weeks have been pretty tough...  Read More
Jul. 7, 2012 10:44 am
A couple of events that occurred this week reinforced for me that, as a society and as a business community, we are still not “getting it” relative to what is important on moving us forward. The first was a very good post on the Harvard Business Review on why many business executives and leaders still do not consider people involved in the human resources profession to be strategic business...  Read More
Jun. 26, 2012 8:34 am
I realize that there may be several of you out there that wish I would stop haranguing everybody on this topic, but I continue to see evidence that we aren’t there yet. I had two different things occur yesterday that reinforced my viewpoint. A client that I work with quite closely sent me a message that was provided to him as part of a larger distribution of senior managers as a response to a...  Read More
Jun. 11, 2012 10:09 am
So I will admit it. I am disappointed. My last two blog posts have been largely on the topics of I’m right you are wrong – also known as exclusion. As I continue to read the blogosphere I see more and more of it and I find it disappointing and unproductive. We are at a time and place where employees satisfaction with their jobs and their trust in management is at historical lows, but rather...  Read More
May 29, 2012 3:41 pm
I admit it - I read a lot. I find myself very curious about many things, not the least of which are the viewpoints of other people. Since I wrote my last post things have been pretty crazy. I am working with a client to help build a bridge between philanthropy and businesses as one part of a new model to address some of our issues around the management of health and the delivery of health care. ...  Read More
Apr. 6, 2012 5:24 pm
If you want to build a ship, don't drum up people together to collect wood and don't assign them tasks and work, but rather teach them to long for the immensity of the sea. -Antoine de Saint-Exupery A colleague shared that quote with me earlier this week and I thought it brilliantly and succinctly summarized the essence of engagement and true employment branding. As those of you who are...  Read More
Apr. 3, 2012 11:24 am
I was having a conversation with a client of mine recently where he shared with me his experience in having a conversation with the human resources department of his organization. I want to be clear that this organization has 18,000 employees in three states; it is not a small company. The discussion was around some issues he was having transitioning out some underperforming employees and...  Read More
Jan. 31, 2012 6:29 pm
Defining a Path I had a chance to respond to a question on a business networking site this morning on if I had the opportunity to choose my career path over again would I still choose human resources. My response was in the affirmative. I have been essentially a human resources professional and change agent for over three decades now. I chose that field because I have always believed the most...  Read More
Dec. 5, 2011 4:10 pm
Perpetuating the Insanity I think it was Einstein who I paraphrase in saying- Doing the same thing over and over again and expecting a different result is the definition of insanity. Yet still we persist. I read a lot. I read blogs, articles, books, etc. I am always curious to benefit from the thinking of people smarter than I am which I have calculated to be about 95% of the population of...  Read More
Nov. 14, 2011 5:31 pm
I think like a lot of people last week I watched the events at Penn State unfold with a kind of mesmerized, horrid fascination. As the story begin coming out it seemed to become worse and worse and engulfing more people in its appetite like some kind of a fire. I am not a huge sports fan, but Joe Pa has been an icon for decades. Unlike people like Woody Hayes and even Frank Kush from my alma...  Read More
Sep. 30, 2011 5:28 pm
One of the most meaningful parts of my role as a coach, consultant and social entrepreneur is working with clients and client organizations to create and implement new paradigms. One of the paradigms that I committed to 15 years ago and continue to support with passion and fervor is the belief that people who are given a chance to commit rather than comply with your mission and vision will...  Read More
Aug. 5, 2011 5:05 pm
I don’t know about you, but I have found that one of the longest journeys I have ever taken is that journey of introspection when I have faced significant milestones in my career and life and had to determine which path to take as I approached the crossroad. As a child who was often ill I got the opportunity to spend a lot of time in my own company, much of it in hospitals and a good deal of the...  Read More
Jul. 29, 2011 4:36 pm
I can’t think of too many topics that have gathered more print and air time than the topic of leadership and what it represents. Some of the scenarios I have seen played out this week cause me to do once again what I find myself doing frequently- pausing and contemplating. As I watch the drama play out relative to the debt ceiling I wonder if either side is really demonstrating any leadership....  Read More
Jun. 20, 2011 6:57 pm
I have had an opportunity over the last couple of weeks to read a couple of posts by Nilofer Merchant on HBR's blogs. Nilofer and I are very much alike except for the fact she is younger, prettier, and more articulate than I am. In all seriousness, what Nilofer and I both scratch our heads about is why organizations continue to hold on to such an outdated view of the relationship between people...  Read More
Jun. 8, 2011 3:54 pm
In my own pursuit of being a torch andfueled by my ADD I listen to a lot of webcasts, read a lot of blogs and generally try to listen and understand perspectives both that I share and that I don’t. Every once in a while you come across some stuff that makes you go wow . I have had that experience a couple times in the last week. The first was reading a blog post on HBR titled People Aren’t...  Read More
Jun. 1, 2011 11:12 pm
Pondering It has been an interesting and sometimes frustrating ten days or so. On a positive note things seem to be moving along relatively well with some key initiatives. On the other, the tedium of everyday life rears its head. Last weekend was Memorial Day Weekend. It seems sometimes that we have lost touch with what that represents. I understand that for many it represents the unofficial...  Read More
Apr. 26, 2011 1:48 pm
The Importance of Whole People I have long believed that one of the fundamental problems we have in our society is our reluctance to embrace and implement the concept of working with and managing whole people. In fact a couple of years ago I wrote a book about my experiences as a human resources professional, C level executive , and management consultant and described how I had come to those...  Read More
Apr. 19, 2011 12:06 pm
People- Not Human Capital I have been kind of following a post on the Harvard Business Review blog about a hypothetical conversation between a CFO and a CEO that goes something like this – “The CFO says, ‘what if we invest in people through training and development and they leave us for a competitor? ’ The CEO responds ‘what if we don’t and they stay’.” To date that post has received close to...  Read More
Mar. 28, 2011 3:54 pm
Failure to Lead We have all hear of the concept of “failure to launch”, but one of our dark secrets from entrepreneurial to Fortune 50 organizations is failure to lead. Failure to lead manifests itself in a number of ways. Sometimes it is the inability or unwillingness of the senior most person or the entire senior management team to clarify an organizations direction. Other times it is the...  Read More
Mar. 21, 2011 8:36 pm
The Power of Synergy We have all heard the definition of synergy- the capacity is greater than the sum of its parts, but it seems like for some reason we are still uncomfortable embracing that concept. After over 30 years as a human resources manager, executive and consultant I still marvel at how difficult it is for us to grasp that win-win solutions are inherently better than win-lose. I...  Read More
Mar. 7, 2011 6:40 pm
Connecting the Dots for a Community Tomorrow I am heading back to my former state of residence to try and “connect the dots” in the most significant challenge I have ever taken on. I believe there is a very clear connection between some of the issues we see “presenting” in our economy today and a lack of engagement that started years ago as the social contract and the concept of personal...  Read More
Feb. 28, 2011 8:43 pm
I had an opportunity a few weeks back to see a webinar where Stephen M.R. Covey (or Covey Jr. as I call him) talked about some of the concepts from his recent bestseller The Speed of Trust. He mentioned that idea that organizations in their interactions both internally or externally earn either a trust “dividend” or pay a trust “tax”. As we explore episode four of my “Connecting the Dots series I...  Read More
Feb. 24, 2011 1:32 pm
An Absence of Meaningful Leadership I have to say as I watch some of the events playing out across the country I am dismayed and disappointed by what I see as an absence of meaningful leadership being played out on stages across the country. Case in point is Wisconsin. I recognize that all lot of people may see the Governor’s stand on “removing certain collective bargaining rights” as historic...  Read More
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