Index of Human Resources

Blog Index

Dec. 16, 2014 11:16 am
This post will be the beginning of a series of posts based on our book Achieving HR Excellence through Six Sigma and its sequel A Field Guide to Achieving HR Excellence through Six Sigma to be released by Productivity Press in late 2015 or early 2016. It is our intent to take you on a unique journey, which is like no journey youhave ever been on. We can provide you the departure point but I...  Read More
Dec. 10, 2014 11:18 am
This has been a very troubling last couple of weeks for me. I thought that we had progressed as a society beyond the point where we were stereotyping individuals based on our views of the world. Along with the rest of the world we watched the events unfold in reaction to New York, Ferguson, Cleveland and Phoenix. I was following a thread on Facebook in which a fellow member of the National...  Read More
Nov. 17, 2014 1:52 pm
Read an interesting post today from Bruce Kasanoff recommending we step away from the old adage of “teaching people to fish” when they are truly hungry. He points out that when people are truly hungry they need nourishment, not wisdom. That really shouldn’t be news to any of us since Maslow created his hierarchy of needs decades ago, but it seems like we still struggle with it on both sides...  Read More
Nov. 15, 2014 11:25 am
What kind of manager are you? You really have only two options in today’s global workplace. The first one can be equated to the lion tamer in the circus. Is this a fair indication of your management style? If you still operate under the notion that your employees have a job to do. That they have a certain set way to do things and that each employee understands that their purpose is to follow in...  Read More
Nov. 6, 2014 9:31 pm
On the way to the Veterinarian’s for an emergency run, we passed a church whose billboard stated “You can’t see the picture, if you are inside the frame.” The statement clearly applies to both our organizations and the dichotomy that exists in almost every workplace on the face of this globe we call earth. Taiichi Ohno, the creator of the Toyota Production System, charged his managers with...  Read More
Oct. 22, 2014 1:31 pm
I recently had the pleasure of talking to the members of the Mobile, AL chapter of the Society for Human Resource Management. Prior to my presentation, during the networking opportunity I walked the room stopping at each table and asking whether they were ready to go back to work and empower change in their organization. At one of the tables I stopped at, I received the response “sure as long as...  Read More
Oct. 7, 2014 12:22 pm
The topic of leadership is one that consistently takes up space on every social media forum and management development curriculum, but the interesting thing is are we learning and changing anything? If we look at the opportunity costs offered by things like employee engagement and reduced expenditures in health care from partnering with employees and health care providers to manage health not...  Read More
Sep. 30, 2014 12:21 pm
I have had a chance to read a few things and to chat with a few people over the last week or so that intrigued me and caused me to think about how they interconnect. One of the first was an article in the October 2014 HBR that discusses what the author calls the rise and likely fall of the Talent Economy. Being that my formative corporate experience was in the human resources management field...  Read More
Sep. 24, 2014 1:55 pm
The news wires of late have been filled with stories one after another of NFL players involved in some form of domestic violence. Listening to Roger Goddell’s statement last week added to the feeling that something in this picture was missing. Like many organizations the NFL preferred their bottom line to what was morally and ethically right. Consider the reports from the Equal Employment...  Read More
Sep. 9, 2014 12:19 pm
Your Leadership Brand I think that most organizations today recognize that beyond their product or service brand intentionally or unintentionally they have also created and promulgate an employment brand. Your organizations employment brand is the perception by current and future employees of what working in your organization is like. Some organizations enjoy a very strong employment brand....  Read More
Sep. 3, 2014 12:54 pm
I had a chance to read an article in the September 2014 edition of the Harvard Business Review that I found alarming and disappointing. The author talked about the fact that in a ten year period from 2002 to 2012 members of the S & P 500 had reinvested close to 60% of the profits they made in re-purchasing their own stock and close to another 30% in dividends to shareholders. His point is this is...  Read More
Aug. 31, 2014 9:27 pm
Human Resources are at a critical crossroads in today’s global marketplace. One route leaves HR where it has predominantly been from the days of National Cash Register. We are primarily charged with being the corporate fireman. We are there as the organizational administrative policeman. The downside is that you then are perceived as being a commodity or a mediocre part of the organization. The...  Read More
Aug. 14, 2014 7:42 pm
Driving by the local church which has provided a great number of inspirations for past blog posts, they had on their billboard the statement “if our prayers are empty words so is G-d’s response” As many of you know I never talk religion in this space, and will not begin now, but it did bring up an interesting question. What if our organizational message is nothing more than empty words? Listen...  Read More
Aug. 4, 2014 1:59 pm
Listen to most organizational development professionals and they will tell you that the key to organizational change is to communicate, communicate and then to communicate again. I would pose another question, and that is how are you communicating the message and how is it being received? Are your messages being received in the context you intended them to be received? When we are considering an...  Read More
Jul. 23, 2014 8:27 pm
A month ago, many of us were glued to the tube watching the finals of the World Cup from Brazil. It gave us an insight into how in order to win, the players had to be quick and nimble. Every second of the game, the players had to be alert to what was happening on the field. The goalie had to forecast the moves that were required in order to meet the incoming ball to keep out of the net. The...  Read More
Jul. 21, 2014 9:42 am
The Importance of Effective Coaching Over the weekend I had occasion to purchase and read Strengths Finder 2.0. If you are not familiar with it, Strengths Finders is the assessment tool first developed in 2001 by the Gallup organization. The essential concept behind it is that people who are given the opportunity to focus in the areas where their talents are most pronounced are much more likely...  Read More
Jul. 12, 2014 9:29 pm
In the past couple of months my professional world has been turned upside down by two different organizations calling for changes. The first was the Society for Human Resource Management making the decision that after 130,000 certifications they needed to bring the process in house. The second was the National Speakers Association to change their brand to Platform. I am not going to weigh into...  Read More
Jul. 11, 2014 10:13 am
The Complete Approach My colleague Brad Federman shared a blog post today that I found interesting and very accurate. His point was that creating a great culture doesn’t mean that it is going to represent and be a great place for everyone and automatically translate to high employee engagement. In fact in my experience this is one of the issues I observe constantly in organizations as they...  Read More
Jun. 18, 2014 2:35 pm
My “daughter” likes to preface her more profound statements with the saying “ I am just sayin…” and it seemed appropriate for this post to begin with her saying. Over the past year there has been much discussion in the social media realm about the future of HR. Recently I have read and heard an ongoing discussion about the future of the human resource profession. On one side is the school of...  Read More
Jun. 11, 2014 1:21 pm
Caught in the Circle Over 100 years ago Frederick W. Taylor introduced the concept of scientific management to the world and unfortunately to a large extent his theories are still the foundation that much of the relationship between employer and employed are based upon. Taylor’s position is that the world is divided into two kinds of people, managers and labor. Managers think and labor does....  Read More
May 29, 2014 10:54 pm
Those of you who have followed our blogs since their origination will likely be surprised by the title of this post. I have not changed my view that we are involved in a new era where change is not only a fact of life; it is mandatory for the survival of our businesses. We firmly believe that Toyota and its associated Toyota Production System had it right when they stated that when we discover...  Read More
May 22, 2014 10:16 am
The source for many of my posts over the years has been the local churches announcing their upcoming sermons for the Sunday services and this one is no different. Originally I thought about this in a different context but the events of the past week have changed my focus We are involved in an ever-changing world and these changes require that we change our focus and approaches in order to...  Read More
May 7, 2014 4:54 pm
The Problem We Need to Fix NOW! I came across a couple of things recently that unfortunately reinforced what I have known for a long time- we need to put serious energy into how we identify, train and deploy managers and leaders. A recent Gallup poll concluded that 82% of the time organizations fail to make the right choice in selecting candidates for leadership and management positions. James...  Read More
Apr. 29, 2014 11:00 am
I borrow this line from the classic song whose refrain “when will they ever learn” resonates with me to my chagrin and disappointment. Today I read another post about how the human resources department and profession are relics of a bygone time and largely obsolete. I have been involved directly and indirectly with the human resources profession; and yes I see it as a profession, for going into...  Read More
Apr. 25, 2014 10:05 pm
I was talking with a friend the other day who, was lamenting that she had too much work and not enough time to get it all done. Her manager contended the reason was that she and her teammate did not understand how to manage their time. This is an age-old argument that I hear often in the workplace. It is a tendency for many in management roles to immediately assume that the root cause of any...  Read More
Apr. 18, 2014 7:42 pm
Do you remember those days from your elementary school days? Or better yet do you remember that from your kid’s elementary school days? (Sorry, I do not mean to put the getting older trap on you)? Well we have show and tell days in the workplace too. The purpose of the assignment was to have each child come to class to tell his/her fellow students about something that was important to them. The...  Read More
Apr. 16, 2014 10:59 am
On April 14 the Wall Street Journal ran an article about companies eliminating their HR departments. If you poll large enough population of corporate executives about the role of HR, a majority will tell you that HR is an obstacle to getting things done. A couple of weeks ago Robin Schooling, fellow HR blogger at HR Schoolhouse, stated she had asked a group of HR ladies how to increase employee...  Read More
Mar. 31, 2014 12:32 pm
The Social Contract Part Deaux I have been following a thread for the last few days on LinkedIn that intertwines two concepts I find very relevant and timely. The title of the post was Is Engagement Dead ? The author argues that as the traditional relationship between employer and employed continues to break down and become more transactional and temporary that concepts like employee...  Read More
Mar. 24, 2014 1:31 pm
I recently picked up a copy of the local Tampa newspaper and found an article regarding the teachers being upset with the new accountability system. It was not that they were upset about the system. They were upset about the fact that the data collected was not compared to anyone outside of their district. My immediate thought was to Dr. Mikel Harry's book "Six Sigma: The Breakthrough Management...  Read More
Mar. 20, 2014 11:25 am
Creating a Winning Team I had a chance to catch a few shares by others that really reinforced for me the critical elements of an organization that performs in a sustained way. The first was an article on leadership training that not only discussed content, but more importantly timing. The article titled The Lego ® Blocks of Leadership , published by international consulting firm BlessingWhite...  Read More
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